Effective date: November 13, 2025
Last updated: November 13, 2025
Filio Labs ("we," "us" or "our") develops digital products and services for creators and their communities. This Privacy Policy explains how we collect, use, share and secure your personal information when you use our websites, mobile applications or other online services (collectively, the "Services").
We collect information that identifies, relates to, describes or could reasonably be linked to a particular individual ("personal data"). You may provide this information directly, or we may collect it automatically through your interactions with our Services.
| Category | Examples |
|---|---|
| Account details | Name, username, email address, phone number, mailing address or profile image that you provide when you register for an account. |
| Payment details | Payment method, billing address and transaction data when you make purchases (processed by a third-party payment processor). |
| Content | Comments, posts, messages or other content that you create or upload. |
| Customer support | Information you provide when you communicate with us, such as questions or requests for assistance. |
| Category | Examples |
|---|---|
| Device and usage data | IP address, device type, browser type, operating system, referring URLs, device identifiers, app version and the pages or features you access. |
| Cookies and similar technologies | We use cookies, pixels and other tracking technologies to collect information about your interactions with our Services. |
We may receive personal data from third parties, such as marketing partners, analytics providers or social media platforms, to help us understand user demographics and improve the Services.
| Purpose | Description |
|---|---|
| Provide and improve the Services | To operate the Services, create and maintain your account, process transactions, deliver content, provide customer support and develop new features. |
| Personalize your experience | To remember your preferences, display customized content and suggest products or features that may interest you. |
| Marketing and analytics | To send you promotional communications (with your consent where required), conduct surveys and analyze how users interact with the Services. |
| Security and fraud prevention | To monitor, detect and prevent fraud, spam, abuse and other harmful activities; to ensure the security of our systems and users. |
| Legal obligations | To comply with legal and regulatory requirements, respond to law enforcement requests, enforce our agreements and protect our legal rights. |
We may disclose your personal data in the following circumstances:
We use cookies and similar technologies to collect usage data, personalize content and measure the effectiveness of our marketing campaigns. Your browser may allow you to block or delete cookies, but this may impact your ability to use certain features.
Depending on where you live, you may have certain rights regarding your personal data, including:
If you are located outside the United States, your personal data may be transferred to and processed in the U.S. and other countries that may not offer the same level of data protection as your home jurisdiction.
We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Our Services are not directed to children under 13, and we do not knowingly collect personal data from children. If we discover that a child under 13 has provided us with personal information without parental consent, we will delete it.
We implement technical and organizational measures designed to protect your information from unauthorized access, loss, misuse or alteration. However, no method of transmission over the Internet is completely secure.
Our Services may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Services and, if required by law, by providing notice or obtaining consent.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Filio Labs
Address: 123 Innovation Blvd., Plantation, FL 33324, United States
Email: privacy@filiolabs.com
Phone: (954) 555-0101